Q. When will my first subscription film ship?
A. You will receive your first subscription film within 5-10 business days from the time you place your order.
Q. When do subsequent films after my first subscription film ship?
A. All subscription films after your first are scheduled for shipment the second week of every month. Upon shipping a shipping confirmation email will be sent to the email address associated with your subscription.
Q. If I buy an individual DVD and not a subscription, when will it ship?
A. You should receive your first film within 3-7 days after placing your order if you select the Standard shipping option. Two day and Overnight Delivery options are also available.
Q. Do you offer 2 Day or Overnight shipping?
A. Yes, film catalog orders can be shipped via 2 Day Fed Ex or Overnight Fed Ex. Costs vary depending on the size of the order. Overnight and 2 day shipping orders must be received before 12pm EST to be processed on the same day. Expedited shipping is not available with subscriptions.
Q. How do I know when my film has shipped?
A. Upon shipment, you will receive a shipping confirmation email.
Q. Can I order a subscription or catalog film for delivery outside the United States and its territories?
A. Subscriptions are available to those with shipping addresses within the U.S and U.S. territories such as Puerto Rico and the U.S., Virgin Islands. Subscriptions may also be delivered to U.S. overseas military addresses.